1) I believe Australia and New Zealand have been totally restored (unfortunately a lot of the attack we’re experiencing was coming out of that region and so our trunk provider shut off access for a while – a couple of times – to give us and them some breathing room).
2) We are still working through issues with both email and photo uploading. The photo uploading is an issue with our 3rd party host and we’re working diligently with them to better understand the issue. Email is really still a result of the cyber attack – that is continuing. We are working to resolve that as quickly as possible.
3) As I’ve mentioned above, our network is still being attacked. The new hardware we have put in place is holding and allowing the site to stay up but at times we continue to see slowness and hiccups here and there.
I again, really really want to apologize for the inconvenience all MMers have suffered over the last 5+ days and greatly appreciate the patience and commitment you all have shown to both MM and IB. As in all crisis situations, this has been a fantastic learning experience and we are coming out of it much stronger than we were a week ago.
For those of you that provided us with your hard earned cash in exchange for extra privileges (and the expectation that the site would be up) we will compensate you. We’re just waiting until we can confidently declare “All’s Clear” before we do so.
Again, thank you for your patience.